{"id":19600,"date":"2026-04-21T12:50:00","date_gmt":"2026-04-21T10:50:00","guid":{"rendered":"https:\/\/sika-mut.dk\/handelsbetingelser-2\/mulighet-for-a-klage\/"},"modified":"2026-10-28T14:38:32","modified_gmt":"2026-10-28T12:38:32","slug":"mulighet-for-a-klage","status":"publish","type":"page","link":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/","title":{"rendered":"Mulighet for \u00e5 klage"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Mulighet for \u00e5 klage<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Vi h\u00e5per selvf\u00f8lgelig at du blir forn\u00f8yd med kj\u00f8pet ditt hos Sikamut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Har det oppst\u00e5tt et problem med ordren din eller en vare, vil vi gjerne ha mulighet til \u00e5 hjelpe deg og finne en l\u00f8sning.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Kontakt Sikamut f\u00f8rst<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Har du en klage, skal du f\u00f8rst kontakte oss.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beskriv gjerne problemet og oppgi ordrenummeret ditt. Send ogs\u00e5 gjerne bilder hvis de kan hjelpe med \u00e5 vise hva saken dreier seg om.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49  <a href=\"https:\/\/sika-mut.dk\/no\/slik-kan-du-kontakte-sikamut\/\" id=\"14002\">Slik kan du kontakte Sikamut<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du kan ogs\u00e5 skrive til oss p\u00e5 <strong><a href=\"mailto:salg@sika-mut.dk\">salg@sika-mut.dk<\/a><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vi fors\u00f8ker alltid \u00e5 l\u00f8se saken sammen med deg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hvis vi ikke blir enige<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis vi ikke finner en l\u00f8sning, kan du som forbruker ha mulighet til \u00e5 f\u00e5 saken din behandlet gjennom det offentlige forbrukerklagesystemet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Sikamut er den relevante danske klageinstansen:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>M\u00e6glingsteamet for Forbrugerklager<\/strong><br>N\u00e6vnenes Hus<br>Toldboden 2<br>8800 Viborg<br>Danmark<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 <strong><a href=\"https:\/\/naevneneshus.dk\/naevnsoversigt\/maeglingsteamet-for-forbrugerklager-og-forbrugerklagenaevnet\/\">G\u00e5 til N\u00e6vnenes Hus<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meklingsteamet fors\u00f8ker f\u00f8rst \u00e5 hjelpe forbrukeren og virksomheten med \u00e5 finne en l\u00f8sning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis saken ikke blir l\u00f8st ved mekling, kan den etter de gjeldende reglene eventuelt g\u00e5 videre til <strong>Forbrugerklagen\u00e6vnet<\/strong>, som kan treffe avgj\u00f8relse i saken.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Det gjelder blant annet krav til hvilke saker som kan behandles, og det kan v\u00e6re en minimumsgrense for kj\u00f8pets pris samt et klagegebyr. De aktuelle betingelsene finner du hos N\u00e6vnenes Hus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bor du i Sverige, Norge eller et annet EU-\/E\u00d8S-land?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Har du kj\u00f8pt hos Sikamut fra et annet EU- eller E\u00d8S-land, kan du ogs\u00e5 f\u00e5 hjelp til en grenseoverskridende klage gjennom <strong>European Consumer Centres Network (ECC-Net)<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bor du for eksempel i Sverige eller Norge, kan du kontakte Forbruker Europa i ditt eget land.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De kan veilede deg om mulighetene dine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 <strong><a href=\"https:\/\/commission.europa.eu\/topics\/consumers\/consumer-rights-and-complaints\/resolve-your-consumer-complaint\/european-consumer-centres-network-ecc-net_da\">Finn ditt europeiske forbrukersenter<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du skal som utgangspunkt ha fors\u00f8kt \u00e5 l\u00f8se saken direkte med Sikamut f\u00f8rst.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gr\u00f8nland og F\u00e6r\u00f8yene<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bor du p\u00e5 Gr\u00f8nland eller F\u00e6r\u00f8yene, er du ogs\u00e5 alltid velkommen til \u00e5 kontakte oss f\u00f8rst.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hvis vi mot formodning ikke finner en l\u00f8sning sammen, hjelper vi gjerne med \u00e5 finne frem til hvilken klagemulighet som er relevant for din konkrete sak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sp\u00f8rsm\u00e5l?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Er du i tvil om noe, kontakt oss gjerne.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sikamut<\/strong><br>H\u00e5betsvej 14<br>8700 Horsens<br>Danmark<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Telefon: +45 5098 3865<br>E-post: <a href=\"mailto:salg@sika-mut.dk\">salg@sika-mut.dk<\/a><br>CVR: 33 21 20 97<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mulighet for \u00e5 klage Vi h\u00e5per selvf\u00f8lgelig at du blir forn\u00f8yd med kj\u00f8pet ditt hos Sikamut. Har det oppst\u00e5tt et problem med ordren din eller en vare, vil vi gjerne ha mulighet til \u00e5 hjelpe deg og finne en l\u00f8sning. Kontakt Sikamut f\u00f8rst Har du en klage, skal du f\u00f8rst kontakte oss. Beskriv gjerne problemet [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":4764,"parent":19589,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-19600","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klagemuligheder og vejledning i hvordan du klager over en varer<\/title>\n<meta name=\"description\" content=\"Klagemuligheder og klagevejledning. S\u00e5dan g\u00f8r du hvis du vil klage over et k\u00f8b hos Sikamut. L\u00e6s her hvordan du kan klage over et k\u00f8b\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klagemuligheder og vejledning i hvordan du klager over en varer\" \/>\n<meta property=\"og:description\" content=\"Klagemuligheder og klagevejledning. S\u00e5dan g\u00f8r du hvis du vil klage over et k\u00f8b hos Sikamut. L\u00e6s her hvordan du kan klage over et k\u00f8b\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/\" \/>\n<meta property=\"og:site_name\" content=\"Sika-mut\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-28T12:38:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sika-mut.dk\/wp-content\/uploads\/2018\/10\/sq-logo-with-name-black.png\" \/>\n\t<meta property=\"og:image:width\" content=\"133\" \/>\n\t<meta property=\"og:image:height\" content=\"154\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:label1\" content=\"Ansl. lesetid\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/\",\"url\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/\",\"name\":\"Klagemuligheder og vejledning i hvordan du klager over en varer\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/sika-mut.dk\\\/wp-content\\\/uploads\\\/2018\\\/10\\\/sq-logo-with-name-black.png?fit=133%2C154&ssl=1\",\"datePublished\":\"2026-04-21T10:50:00+00:00\",\"dateModified\":\"2026-10-28T12:38:32+00:00\",\"description\":\"Klagemuligheder og klagevejledning. S\u00e5dan g\u00f8r du hvis du vil klage over et k\u00f8b hos Sikamut. L\u00e6s her hvordan du kan klage over et k\u00f8b\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/#breadcrumb\"},\"inLanguage\":\"nb-NO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nb-NO\",\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/#primaryimage\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/sika-mut.dk\\\/wp-content\\\/uploads\\\/2018\\\/10\\\/sq-logo-with-name-black.png?fit=133%2C154&ssl=1\",\"contentUrl\":\"https:\\\/\\\/i0.wp.com\\\/sika-mut.dk\\\/wp-content\\\/uploads\\\/2018\\\/10\\\/sq-logo-with-name-black.png?fit=133%2C154&ssl=1\",\"width\":133,\"height\":154},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/mulighet-for-a-klage\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Handelsbetingelser\",\"item\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/handelsbetingelser-2\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Mulighet for \u00e5 klage\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/#website\",\"url\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/\",\"name\":\"Sika-mut\",\"description\":\"Accessories fra hav og fjeld \u2013 enkelt, \u00e6gte, nordisk - designet til det liv du lever.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sika-mut.dk\\\/no\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nb-NO\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Klagemuligheder og vejledning i hvordan du klager over en varer","description":"Klagemuligheder og klagevejledning. S\u00e5dan g\u00f8r du hvis du vil klage over et k\u00f8b hos Sikamut. L\u00e6s her hvordan du kan klage over et k\u00f8b","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/","og_locale":"nb_NO","og_type":"article","og_title":"Klagemuligheder og vejledning i hvordan du klager over en varer","og_description":"Klagemuligheder og klagevejledning. S\u00e5dan g\u00f8r du hvis du vil klage over et k\u00f8b hos Sikamut. L\u00e6s her hvordan du kan klage over et k\u00f8b","og_url":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/","og_site_name":"Sika-mut","article_modified_time":"2026-10-28T12:38:32+00:00","og_image":[{"width":133,"height":154,"url":"https:\/\/sika-mut.dk\/wp-content\/uploads\/2018\/10\/sq-logo-with-name-black.png","type":"image\/png"}],"twitter_misc":{"Ansl. lesetid":"3 minutter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/","url":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/","name":"Klagemuligheder og vejledning i hvordan du klager over en varer","isPartOf":{"@id":"https:\/\/sika-mut.dk\/no\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/#primaryimage"},"image":{"@id":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/#primaryimage"},"thumbnailUrl":"https:\/\/i0.wp.com\/sika-mut.dk\/wp-content\/uploads\/2018\/10\/sq-logo-with-name-black.png?fit=133%2C154&ssl=1","datePublished":"2026-04-21T10:50:00+00:00","dateModified":"2026-10-28T12:38:32+00:00","description":"Klagemuligheder og klagevejledning. S\u00e5dan g\u00f8r du hvis du vil klage over et k\u00f8b hos Sikamut. L\u00e6s her hvordan du kan klage over et k\u00f8b","breadcrumb":{"@id":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/#breadcrumb"},"inLanguage":"nb-NO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/"]}]},{"@type":"ImageObject","inLanguage":"nb-NO","@id":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/#primaryimage","url":"https:\/\/i0.wp.com\/sika-mut.dk\/wp-content\/uploads\/2018\/10\/sq-logo-with-name-black.png?fit=133%2C154&ssl=1","contentUrl":"https:\/\/i0.wp.com\/sika-mut.dk\/wp-content\/uploads\/2018\/10\/sq-logo-with-name-black.png?fit=133%2C154&ssl=1","width":133,"height":154},{"@type":"BreadcrumbList","@id":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/mulighet-for-a-klage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/sika-mut.dk\/no\/"},{"@type":"ListItem","position":2,"name":"Handelsbetingelser","item":"https:\/\/sika-mut.dk\/no\/handelsbetingelser-2\/"},{"@type":"ListItem","position":3,"name":"Mulighet for \u00e5 klage"}]},{"@type":"WebSite","@id":"https:\/\/sika-mut.dk\/no\/#website","url":"https:\/\/sika-mut.dk\/no\/","name":"Sika-mut","description":"Accessories fra hav og fjeld \u2013 enkelt, \u00e6gte, nordisk - designet til det liv du lever.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sika-mut.dk\/no\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nb-NO"}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/pages\/19600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/comments?post=19600"}],"version-history":[{"count":0,"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/pages\/19600\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/pages\/19589"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/media\/4764"}],"wp:attachment":[{"href":"https:\/\/sika-mut.dk\/no\/wp-json\/wp\/v2\/media?parent=19600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}